.care-chat { position: fixed; right: 24px; bottom: 24px; z-index: 90; font-family: inherit; color: #17242d; }
.care-chat [hidden] { display: none !important; }
.chat-launch { display: grid; place-items: center; width: 56px; height: 56px; border: 2px solid white; border-radius: 50%; background: #08786c; color: white; cursor: pointer; box-shadow: 0 4px 20px #102b3033; }
.chat-panel { width: min(390px, calc(100% - 32px)); max-width: 390px; height: 590px; max-height: calc(100dvh - 40px); display: flex; flex-direction: column; background: white; border: 1px solid #c6d8d5; border-radius: 8px; box-shadow: 0 10px 40px #102b3030; overflow: hidden; }
.chat-header { display: flex; align-items: center; gap: 10px; padding: 14px; background: #edf8f5; border-bottom: 1px solid #d7e5e2; flex-shrink: 0; }
.chat-header img { width: 32px; height: 32px; object-fit: contain; }
.chat-header > div { flex: 1; min-width: 0; }
.chat-header h2 { margin: 0; font-size: 17px; line-height: 1.3; }
.chat-header span { display: block; font-size: 11px; line-height: 1.4; margin-top: 3px; color: #41585b; }
.chat-icon { width: 36px; height: 36px; padding: 0; display: grid; place-items: center; flex-shrink: 0; background: transparent; border: 0; border-radius: 4px; cursor: pointer; color: #24554c; }
.chat-icon:hover { background: #dceee9; }
.chat-transcript { flex: 1; min-height: 75px; overflow-y: auto; overscroll-behavior: contain; padding: 16px; }
.chat-message { padding: 10px 12px; margin-bottom: 12px; border-radius: 6px; background: #f0f3f5; overflow-wrap: anywhere; }
.chat-message strong { display: block; font-size: 11px; color: #41585b; }
.chat-message p { font-size: 14px; line-height: 1.5; white-space: pre-wrap; margin: 4px 0 0; }
.chat-user { margin-left: 28px; background: #e1f3ec; }
.chat-assistant { margin-right: 14px; }
.chat-questions { display: flex; gap: 6px; flex-wrap: wrap; padding: 0 14px 10px; }
.chat-questions button { font: inherit; font-size: 12px; color: #165b50; background: white; border: 1px solid #b4d1c9; border-radius: 4px; padding: 7px 9px; cursor: pointer; min-height: 32px; }
.chat-links { display: flex; flex-wrap: wrap; gap: 16px; padding: 0 14px 8px; font-size: 12px; }
.chat-links a,.chat-disclosure a { color: #076759; text-decoration: underline; }
.chat-disclosure { margin: 0; padding: 0 14px 10px; font-size: 11px; line-height: 1.5; color: #495b62; }
.chat-form { position: relative; display: flex; align-items: center; gap: 8px; border-top: 1px solid #dce4e6; padding: 10px 14px; margin: 0; }
.chat-label { position: absolute; width: 1px; height: 1px; overflow: hidden; clip-path: inset(50%); }
.chat-form textarea { display: block; flex: 1; width: 100%; min-width: 0; height: 64px; min-height: 64px; resize: none; border: 1px solid #b7c8cb; border-radius: 4px; padding: 8px 10px; font: inherit; font-size: 16px; line-height: 1.4; }
.chat-send { background: #08786c; color: white; width: 40px; height: 40px; }
.chat-send:hover { background: #065e55; }
.chat-send:disabled { opacity: .5; cursor: default; }
.chat-status { flex-shrink: 0; margin: 0; padding: 0 14px 8px; min-height: 24px; font-size: 11px; line-height: 1.4; color: #41585b; }
.care-chat button:focus-visible,.care-chat a:focus-visible,.care-chat textarea:focus-visible,.chat-transcript:focus-visible { outline: 3px solid #1473c4; outline-offset: -2px; }
@media(max-width:600px) { .care-chat { right: 12px; bottom: max(12px, env(safe-area-inset-bottom)); } .chat-panel { width: min(390px, calc(100% - 24px)); max-width: none; height: 620px; max-height: calc(100dvh - 24px - env(safe-area-inset-bottom)); } .chat-launch { width: 52px; height: 52px; } }
@media(max-height:520px) { .chat-questions { display: none; } .chat-header { padding: 8px; } .chat-transcript { min-height: 32px; padding: 8px; } .chat-form { padding: 6px 10px; } .chat-form textarea { height: 48px; min-height: 48px; } .chat-links { padding-bottom: 4px; } .chat-disclosure { padding-bottom: 4px; } }
@media print { .care-chat { display: none; } }